Here are the steps to follow to fix a Samsung ice maker that keeps making ice:

1. Check the closing arm

Raise the ice maker lock arm to the off position and check the ice maker. This position should stop ice production and is even automatic. But if raising the arm to the off position does not stop ice production in the ice maker, the arm needs to be replaced - appliance repair toronto service.

2. Check the ice bucket

Observe the ice cube to ensure it is inserted correctly and properly. You will be able to determine if there is ice around the ice maker even when the bucket is not full enough for the ice maker to detect.

Take out the cube and insert it again, this time making sure it fits correctly and clicks into position. Please refer to the user manual to learn how to insert it correctly. After this, run the ice making cycle again and see if this resolves the ice overproduction issue.

3. Inspect the water inlet valve

Check the ice cubes produced by the ice maker. If they are not as well formed as before, the problem could be with the inlet valve. Additionally, if the valve is faulty, it will not close when the ice mold is full, but will continue to supply water to the ice maker, thereby increasing ice production.

You can replace the valve yourself if you have the necessary knowledge or you can opt for the help of a professional.

4. Check the stylus vane

You will find the paddle under the ice maker. Check if it is frozen or stiff due to poor lubrication. If frozen, thaw the ice using a safe heat source or by turning off the refrigerator for a while. But if it is poor lubrication, consult a professional to know how to grease it properly.

In the event that none of the above is the reason why the paddle is malfunctioning, simply buy a new paddle, loosen the bolt holding the old one in place, and secure the new one with the bolt.

Once the ice bin or ice bucket is full of ice, the sensor paddle's function is to cut off the flow of ice until the bin is empty. But if it is defective or malfunctioning, it will not be able to stop the flow of ice.

5. Clean the ice maker

Turn off the water supply to the refrigerator and unplug it from the power outlet. Let the ice maker defrost a little, especially if it is frozen. Then wipe it down to remove any ice or dirt.

Be careful not to use hot water or scrub the machine, as this could damage it. Use a soft cloth soaked in warm or cold water and a mild cleaning product. Dry the ice maker thoroughly so that no residue remains from the cleaning process. Then turn it back on.

An ice maker with too much ice or dirt could malfunction and one of the ways to show this is by producing ice non-stop.

6. Reset the ice maker

Most Samsung ice makers have a test or reset button, located on different parts of the ice maker, depending on the refrigerator model.

So, locate the button on your ice maker, press and hold it until a chime sounds or until the ice maker motor begins to spin.

This indicates that the ice maker test has begun. For those that ring, a second chime indicates that the ice maker has reset or passed the functional test.

Resetting the ice maker usually solves many problems, such as not being able to make enough ice or making too much ice.

When all else fails...

If doing all of the above, including resetting, doesn't stop your ice maker from making too much ice, it's time to call the professionals. Contact Samsung service center to request service. Alternatively, chat to any of our technicians who have the experience to resolve the issue or advise you on what to do.

Important note

If your Samsung ice maker won't stop making ice, it's important to know when to unplug the refrigerator before checking the ice maker. If you want to reset it, you need the unit to be plugged in. But if you want to clean the ice maker, be sure to unplug the refrigerator.

If the unit is still under warranty, contact Samsung to repair your ice maker free of charge. However, be sure not to cause the breakdown; That voids the warranty.

Also, keep in mind that maintaining ice makers reduces the chances of damage occurring. Therefore, perform a maintenance check on the ice maker from time to time. If you don't know how to do this, ask a professional to do the checks for you.