QuickBooks Payroll Update error 15243  is a technical issue that occurs when the File Copy Service (FCS) is disabled on your system. When this error arises, you'll see an error message like:

"Error 15243: QuickBooks has encountered a problem and needs to close."

In addition to this, several other factors can contribute to this error. For more information, continue reading this blog.

How did QuickBooks Payroll Update Error 15243 take place?

Here are the primary factors that can trigger QuickBooks Payroll Error 15243 on your system:

Note: Remember that understanding the causes of the error can simplify the troubleshooting process.

• Improper installation of QuickBooks software on your device.

• The presence of malware or antivirus software can trigger this error.

• Corruption in your Windows registry can lead to Error 15243.

• Damage or malfunction of QuickBooks File Copy Service.

• Incomplete or improper QuickBooks software updates.

• Absence of the latest tax table updates in your payroll system.

How can you Identify QuickBooks Payroll Update Error 15243?

To identify QuickBooks Payroll Error 15243, you can look for the following signs and symptoms:

• Display of a payroll error message.

• Frequent crashes of your Windows operating system.

• Sluggish system response to your commands.

• Windows behaving slowly.

• Frequent system freezes.

• Unexpected shutdowns of QuickBooks.

Now, let's proceed to understand the steps for resolving QuickBooks Payroll Update Error 15243.

How to Fix  QuickBooks Payroll Error 15243?

Troubleshooting Step 1: Adjusting Internet Explorer Settings

When encountering Payroll Error 15243, your initial action should involve modifying Internet Explorer settings as needed.

• To start, power on your computer and launch Internet Explorer.

• Then, click on the gear icon and navigate to the Internet section.

• Click on the Internet tab and select Security.

• Now, choose the Trusted Sites option and click on the Address Bar located at the top of the webpage.

• Enter the website URL in the provided space.

• For users in the US, enter .intuit.com & *.quickbooks.com.

• For Canadian users, enter *.quickbooks.ca & *.intuit.ca.

• Click the Close button and select Apply.

• Next, click OK, and you're finished.

• Finally, check if Error 15243 has been resolved.

Troubleshooting Step 2: Reconfirm Your Payroll Subscription

As an alternative approach, you can reconfirm your payroll subscription if the issue persists. Follow the instructions in the section below:

• Commence the procedure by opening the QuickBooks software.

• Next, choose the "Employees" option.

• Then, click on "Accounting/Billing Information."

• This will automatically take you to the QuickBooks Payroll Account Maintenance Page.

• After revalidating, proceed to update the software and check for Error 15243.

Troubleshooting Step 3: Resolve Problems in QuickBooks Desktop

Moreover, it's essential to address any problems in QuickBooks Data Services. Follow the instructions below to accomplish this:

1. To begin, open the Task Manager and terminate all currently running QuickBooks programs on your system.

2. Select all applications that commence with ".qb," "QuickBooks," or "Intuit" in their names.

3. Then, click on the "End Task" option to close them all.

Now, for the repair process, please follow the steps provided below:

• To initiate this step, press the Windows + E keys to open the System window.

• If you are a Windows 8 user, navigate to the Computer section.

• Then, select the "Uninstall or Change Program" option and open the QuickBooks installation window.

• Click on "Next" and choose the "Repair" radio option.

• Now, click "Finish" and proceed to reboot your system.

• Troubleshooting Step 4 involves downloading and installing the latest Windows updates. Follow these steps:

• To begin, click on the Start button and enter "update" in the search box.

• Press Enter, and a Windows Updates dialog box will appear on your screen.

• Check for available updates and, if they are present, click on the "Install Updates" button.

Troubleshooting Step 5: Use QuickBooks Tool Hub

QuickBooks Tool Hub is a powerful utility designed to address various issues that users encounter while using QuickBooks, including update errors. You can leverage the Tool Hub to resolve Error 15243, but before that, you need to download and install it on your device.

To get started with QuickBooks Tool Hub, follow these steps:

• Open the downloaded QuickBooksToolHub.exe file.

• Follow the on-screen instructions for the tool installation.

• Agree to the provided Terms and Conditions.

• After the QuickBooks Tool Hub installation is complete, double-click the Tool Hub icon.

• Launch the Tool Hub, navigate to the "Program Problems" section, and select "Quick Fix My Program" to initiate the process.

Troubleshooting Step 6: Install The QuickBooks Desktop Updates Manually

For a manual installation of QuickBooks Desktop updates, you can follow these alternative steps to resolve the issue with your payroll updates:

• Start by downloading the latest payroll update.

• Save the downloaded file to a location on your computer.

• Ensure that QuickBooks is closed.

• Run the downloaded payroll update file.

• Follow the on-screen instructions to complete the installation.

• Once the update is installed, reopen QuickBooks and check if the issue is resolved.

Troubleshooting Step 7: Terminate all the Conflicting Programs, if QuickBooks FCS is Corrupted

Begin by closing any programs that may be conflicting with QuickBooks FCS. After closing conflicting programs, proceed to update both your QuickBooks application and payroll.

• Begin by disabling QuickBooks applications.

• Right-click on the taskbar and select Task Manager.

• In Task Manager, locate and end the following background processes:

• QBW32.exe or QBW.exe

• QBCFMonitorService.exe

• qbupdate.exe

• QBDBMgr.exe or QBDBMgrN.exe

• QBMapi32.exe

• Return to your desktop and right-click on the QuickBooks icon.

• Choose the "Run as Administrator" option to complete the process.

Troubleshooting Step 8: Repair QuickBooks File Copy Services (FCS)

In case the previous solutions haven't resolved QuickBooks Payroll Error 15243, you may need to repair QuickBooks File Copy Services (FCS) using the following steps:

• Press the Windows + R keys on your keyboard to open the Run dialog box and enter services. msc.

• Type "services. msc" and press Enter to open the Services window.

• Scroll down and find "Intuit QuickBooks FCS."

• Right-click on "Intuit QuickBooks FCS" and select Properties.

• In the Properties window, set the Startup type to "Manual."

• Click on the Apply button, then click OK.

• Close the Services window.

• Restart your computer.

Conclusion

QuickBooks Payroll Error 15243 can be a challenging technical issue, primarily caused by the disabling of the File Copy Service (FCS) on your system. This error often presents itself with a message stating, "Error 15243: QuickBooks has encountered a problem and needs to close." While this error can result from various factors, understanding its root causes is crucial for effective troubleshooting. We recommend reaching out to our QuickBooks Desktop Error support experts for assistance.

FAQs

1: What is QuickBooks Payroll Error 15243?

QuickBooks Payroll Error 15243 is a technical issue caused by the disabling of the File Copy Service (FCS) in your system. It triggers an error message stating, "QuickBooks has encountered a problem and needs to close."

2: What are the primary factors that can lead to QuickBooks Payroll Error 15243?

The main factors include improper QuickBooks installation, the presence of malware or antivirus software, Windows registry corruption, QuickBooks File Copy Service malfunction, incomplete software updates, and missing tax table updates.

3: How can I identify QuickBooks Payroll Error 15243?

You can identify it by looking for signs such as a payroll error message, frequent Windows crashes, slow system response, sluggish behavior, system freezes, and unexpected QuickBooks shutdowns.

4: How can I fix QuickBooks Payroll Error 15243?

You can resolve it through steps such as adjusting Internet Explorer settings, reconfirming your payroll subscription, addressing issues in QuickBooks Desktop, manually installing Windows updates, using QuickBooks Tool Hub, manually installing QuickBooks Desktop updates, terminating conflicting programs, and repairing QuickBooks File Copy Services.

5: What if none of the troubleshooting steps work for QuickBooks Payroll Error 15243?

If none of the steps resolve the issue, you may need to repair QuickBooks File Copy Services (FCS) by changing its startup type to "Manual" in the Services window and restarting your computer.