Hotmail is one of the most sought-after email exchange platforms around the globe. You can easily use your Hotmail account to connect to various applications and services. Connecting numerous services to Hotmail is efficient but sometimes it can be a security threat too. If you often find yourself logging into your Hotmail account through different devices or have linked Hotmail to numerous applications, then two steps verification must be enabled on your Hotmail account. Two step verification acts as a security wall between your Hotmail account and intruders. Even though two step verification is very easy to use on Hotmail, you can sometimes experience certain problems while signing into your Hotmail account using Hotmail two factor authentication.

If you see an “authentication failed” error on your Hotmail account, then refer to the troubleshooting steps that are mentioned below in this article and resolve the issue immediately.

Steps to fix the “authentication failed” error message on Hotmail account

Method 1
To turn off two-step verification in Hotmail:
1. Log in to the Security Fundamentals page.
2. Expand your security options.
3. Select Turn off two-step verification under Two-step verification.
4. To save the changes, press Enter.

Method 2
Create an app-specific password do this:
1. Log in to the Security Fundamentals page.
2. Expand your security options.
3. Select Create a new app password from the App passwords menu.
4. A new password for the app is generated and displayed on your screen.
5. Now, when you sign in to the app where you are unable to use 2-step verification, key in the app-password instead of regular Hotmail password.

Did disabling and then enabling you to the verification on Hotmail not help? Neither did app password work? What shall your next course of action be? Find out about other troubleshooting guides related to hotmail 2 step verification authentication error and get the help you need on Hotmail support now. Out Hotmail support agents will take up your queries and provide you a detailed solution for your problem immediately.