The QuickBooks error OL 301 or OL 393 is often seen when connecting to the bank or trying to download the transactions in QuickBooks Desktop. There are lots of communication errors between QuickBooks and banks, and most company file issues are the main cause of QuickBooks error OL 301 or 393. It is important to create a backup of your company file before you perform any troubleshooting steps. To learn the steps involved in fixing this issue, make sure to read this post till the end. Or you can also connect with our team at 1-888-351-0999 and we will provide you with instant support services.

Steps to fix the banking error OL 301 and 393 in QuickBooks

The user can try to reset the connection to your bank to fix such an error in QuickBooks. The steps involved here are as follows:

Step 1: Finish your online banking

Before deactivating the Bank Feeds, make sure that match or delete all the downloaded transactions for the account. QuickBooks will not allow you to make changes if any still-pending transactions are there.

Step 2: Deactivate Bank Feeds

It should be noted that you are only allowed to disconnect your accounts from Bank Feeds once at a time.

QuickBooks Desktop for Windows

• The very first step is to click on the lists and go to the Chart of Accounts.
• The next step is to head to the account that you want to deactivate and right-click on it
• Now, click on Edit Account.
• After that, click on the Bank Settings tab.
• The next step is to go for Deactivate all online services and next click on OK to confirm.
• Hit Save Close.

QuickBooks for Mac

• Here, the user needs to first click on the Lists
• After that, head to the Chart of Accounts.
• Move to the account and highlight it and click on the pencil icon to edit.
• Now, click on Online Settings.
• Move to the Download Transactions drop-down menu and click on not enabled.
• Also, hit OK to confirm, and next go to OK to quit the window.

By the end of this post, we hope that the information shared in above might be of some help in eliminating the QuickBooks banking error successfully. However, in case of any query or if the user is unable to eliminate the issue even after performing the steps listed above, then, in that case, connecting with our QuickBooks premier support team at 1-888-351-0999 is recommended. We are a team of certified QuickBooks professionals who work round the clock in providing immediate support services.