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500-442 Latest Test Questions, 500-442 Online Exam | 500-442 Reliable Test Notes

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2022 Marvelous 500-442: Administering Cisco Contact Center Enterprise Latest Test Questions

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NEW QUESTION 48
How many Workflows are supported by Finesse?

  • A. up to 100 Workflows with 5 per Team
  • B. up to 20 Workflows with 5 per Team
  • C. up to 100 Workflows with 20 per Team
  • D. up to 200 Workflows with 20 per Team

Answer: B

NEW QUESTION 49
Which server holds the .wav files on a UCCE environment?

  • A. Media Server
  • B. VXMLGW
  • C. ICM Router
  • D. CVP reporting server

Answer: A

NEW QUESTION 50
Which two functionalities should a Contact Center typically be provided? (Choose two.)

  • A. Surveys
  • B. Routing Protocols
  • C. TCP/IP
  • D. IVR and Queuing
  • E. Skill-Based Routing

Answer: D,E

NEW QUESTION 51
What are two purposes of Cisco Unified Intelligence Center? (Choose two.)

  • A. allows agents to re-skill to a different skill group or team
  • B. automates Text to Voice Bot Configurations
  • C. customizes the visual presentation of the reports
  • D. allows different groups of users to configure APIs based on their roles
  • E. obtains data from the base solution's database, known as Data Sources

Answer: D,E

NEW QUESTION 52
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